MISSION STATEMENT: To be an outstanding provider of energy and water products that meet customer needs and benefit the citizens of Eugene.
We meet our customers' needs by:
- Providing reliable and high quality utility products
- Providing services in a responsible manner
- Providing rates and fees that are reasonable and stable
- Uses an integrated planning process based on vision, strategic direction, critical success factors and results management
- Uses innovation and creativity to develop solutions to complex and challenging issues
- Is flexible, adaptive, and learns from prior experiences
- Is financially stable
- Supports excellence in the workforce by providing competitive wage, benefits and development opportunities.
- Dealing effectively with tension between social, economic and environmental factors
- Demonstrating concern and responsiveness to social issues involving the provision of energy and water services
- Supporting a sound economy through fiscally prudent rates
- Demonstrating sensitivity and responsiveness to environmental concerns, recognizing the importance of a healthy ecosystem to its operations
